How can I make a payment?

What address should I use on my account when I make a payment?

Why do I have to re-type my personal information when I make another payment?

Does Pay Tel have a way for customers to avoid interruptions in service by authorizing additional automatic payments?

Why is a fee charged to make a payment?

Why are blocks not removed immediately after a payment is made?

 

Does Pay Tel have a way for customers to avoid interruptions in service by authorizing additional automatic payments?

  • In 2008 Pay Tel introduced AUTOPayTel™ to help customers prevent any interruption in service. You can subscribe to AUTOPaytel™ by visiting the “My Account “page on our website and clicking on AUTOPayTel™.
  • When you authorize an AUTOPayTel™ payment to your Prepaid or Direct Bill Account an automatic payment will be made using your credit or debit card when your account balance reaches a certain level. 
  • With AUTOPayTel™ you decide the balance level and the amount of additional funds to add to your Pay Tel Prepaid Account.
  • With a Direct Bill Account when your account balance reaches 75% of your credit limit, Pay Tel will charge your credit or debit card for your current balance. 

 

   
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