What is the most economical way to open an account quickly?

How can I check my account balance?

How do I unblock a number?

Will I get an account statement?

How do I check my account statements?

What if I forgot my PIN?

Why is account balance information on the Automated Customer Service Phone System and the “My Account” page on the Web not real time?

Does Pay Tel have a way for customers to avoid interruptions in service by authorizing additional automatic payments?

Can I access an account on the website when it was opened over the phone on the Payment Hotline?

How does Pay Tel notify customers when an account balance is low?

Will I get credit for dropped calls?

How do I request a refund?

How do I receive funds that are left on an account after six months?

 

Does Pay Tel have a way for customers to avoid interruptions in service by authorizing additional automatic payments?

Thanks to Todd A. of Dawsonville, Georgia for this suggestion.

  • Pay Tel has introduced AUTOPayTel™ to help customers prevent any interruption in service.
  • When you authorize an AUTOPayTel™ payment to your Prepaid or Direct Bill  Account an automatic payment will be made using your credit or debit card when your account balance reaches a certain level.
  • With AUTOPayTel™ you decide the balance level and the amount of additional funds to add to your Pay Tel Prepaid Account. 
  • With a Direct Bill Account when your account balance reaches 75% of your credit limit, Pay Tel will charge your credit or debit card for your current balance.
  • You can subscribe to AUTOPayTel™ by visiting the “My Account” page on our website and clicking on “AUTOPayTel™”.

 

   
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